Terms of Service

Studio H Designs LLC/Sadie L. Harper, M.S. CPRW provide interior design, décor, project coordination for remodeling/renovation, and consulting services as described herein only and, while we will use our best professional efforts in working with Client, make no guarantees or warranties either expressed or implied, orally or in writing as to the usability or feasibility for a particular purpose. Any disputes will be governed by the laws of the State of North Carolina, jurisdiction of Wake County; we reserve all viable methods to resolve conflict including but not limited to small claims court or collections, and Client is responsible for paying Studio H fees at hourly rates and attorney or court costs related to dispute resolution. 

Client understands they enter into this relationship with Studio H Designs LLC on an exclusive basis regarding design, décor, consulting, furnishings and fixtures purchases, and/or project coordination for remodeling or renovation services as agreed to in written communications and services agreements. Client understands that neither Studio H Designs nor its personnel represent, identify, or function as a general contractor in any way but solely focus on setting the design, sourcing and procurement of furnishings and fixtures, and project implementation with coordination efforts. Studio H Designs LLC understands that, in the process, we may have access to proprietary information relating to Client’s home or personal life, and we agree to receive and hold all such proprietary information in strict confidence unless required to disclose during a judicial proceeding. Client agrees to attend all meetings, showroom visits, and appointments as scheduled and acknowledges Studio H Designs holds a firm 72-hour cancellation fee. Any appointment cancelled for any reason (outside of adverse weather or emergencies; we reserve the right to define “emergency” situations) will be charged a minimum of one-hour fee at our current hourly rate.

Designer retains the exclusive right to design, shop, recommend, and purchase furnishings, materials, fixtures, and other pieces for the interior spaces specified unless otherwise agreed in writing. Items purchased on behalf of Client are paid fully in advance, and once invoiced are considered nonreturnable and nonrefundable. Client agrees to our full sourcing policy, which is incorporated by reference. If Client deviates from this without Designer approval in writing, they will be invoiced for Designer’s time plus any and all lost revenues.

Client shall pay Designer as specified by Designer according to the timeline outlined by Designer, and fees are nonrefundable, non-prorated, non-transferrable, and considered earned upon receipt. Client understands Designer makes no guarantees or warranties as to the ability to adhere to Client’s preferred project-spend amount. Payment in full is required prior to Designer releasing any deliverables such as design plans or presentations. Client is ultimately responsible for all fees, costs, and charges related to all Services performed on Client’s behalf during the course of their project, including charges outside quotes or estimates (or outside Client’s preferred budget or project-spend amount). We reserve the right to charge additional fees for excessive communications. Designer may place deliveries and trades on hold until balances are brought current. Items not paid for within 30 days are considered abandoned by Client and Designer may take full legal possession. Client is responsible for all replacement costs in the event an installation goes awry during or after installation, or is damaged during or at any point after installation is concluded and releases Studio H Designs from any and all liability related to installer defects.

Items purchased or installed on behalf of Client subject to manufacturer or installer warranties and return policies (if any), and Client understands Studio H Designs LLC does not warranty or guarantee any materials, installers/trades, or installer/trade work product. We endeavor to provide efficient services, to remain within established timelines and budgets, and to make every effort to deliver in a timely manner, absent exigent circumstances, emergencies, or acts of God.

Client understands Studio H Designs LLC may use materials developed as our work product for our website, social media, and portfolio purposes (including but not limited to sketches, renderings, design plans, specifications, and photography), omitting identifying details wherever possible to protect confidentiality.

These terms subject to change based in Studio H Designs LLC’s sole discretion, and additional service terms may apply.